Legal
Last updated: January 2025
By accessing or using hushanddusk.com, you agree to be bound by these Terms of Use. Please read them carefully before making a purchase or creating an account.
Hush & Dusk is a UK-based luxury candle brand. Our website allows you to browse products, create an account, and purchase candles online.
You agree to use this website only for lawful purposes. You must not:
By placing an order, you confirm that you are at least 18 years old and that all information you provide is accurate. We reserve the right to refuse or cancel any order at our discretion. Prices are listed in GBP and include VAT where applicable.
Payment is processed securely via Stripe. We do not store your card details.
We make every effort to display product colours and details accurately. However, we cannot guarantee that your device's display will accurately reflect the actual product. Slight variations in colour or texture are inherent to handmade candles and are not considered defects.
We aim to dispatch orders within 1–2 working days. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by the carrier or circumstances beyond our control. Risk of loss and title passes to you upon delivery.
Our full returns policy is available on the Shipping & Returns page. In summary: we accept returns within 30 days for unused, unopened products.
All content on this website — including text, images, logos, and design — is owned by or licensed to Hush & Dusk. You may not reproduce, distribute, or create derivative works without our written permission.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorised use at hello@hushanddusk.com.
This website is provided "as is" without warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted or error-free.
To the fullest extent permitted by law, Hush & Dusk shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website or our products.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
We may update these terms from time to time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.
Questions about these terms? Contact us at:
📧 hello@hushanddusk.com